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Asurion Home+ FAQs and information

Learn more about Asurion Home+® and the protection you'll get for thousands of eligible devices in your home.

Plan details

What is Asurion Home+?

When does my Asurion Home+ coverage start?

Is there a limit on how many of my household products are covered by an Asurion Home+ plan?

What electronics are covered by an Asurion Home+ plan?

My device is broken now, but I'm not enrolled yet—is that covered by an Asurion Home+ plan?

What types of failures are covered by Asurion Home+?

Is an electronics protection plan worth it?

Does Asurion Home+ cover Accidental Damage from Handling (ADH) failures?

How much does Asurion Home+ cost?

Does homeowners or renters insurance already cover my electronics?

Where can I find the Terms and Conditions for Asurion Home+?

How do I cancel Asurion Home+?

Does Asurion Home+ cover my mobile device?

Claims

How many claims I can file?

How do I file a claim with Asurion Home+?

How do I track an Asurion Home+ claim I filed?

When I file an Asurion Home+ claim, what kind of replacement product will I receive?

How do I track my limits?

Tech support

What technical support is provided with Asurion Home+?

How do I get technical support for the Wi-Fi devices in my home through Asurion Home+?

When and how can I call Asurion Home+?

Looking for something else?

Whether you need to talk to an expert, start a claim, or find a store, here are some quick links to get you to the right place.

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Claims

Asurion Home+ is $34.99 + tax per month. Your plan will continue to renew each month unless canceled. You may cancel at any time for any reason at no additional charge. If you cancel, a pro-rata refund of the service contract coverage may be provided as described in the terms and conditions. Cover an unlimited number of eligible devices. Access to technical support begins when you enroll. Device protection coverage begins on your 31st day of enrollment and includes mechanical and electrical breakdowns on eligible devices and accidental damage from handling for certain portable devices. Pre-existing failures and breakdowns occurring before day 31 are not covered. File as many claims as you need. Get up to $5,000 in coverage every 12 months and $2,000 per approved claim. Non original parts may be used for repair, and a replacement product may be a new, refurbished, or remanufactured product. A service fee of $0, $29, $79, $99 or $129 + tax will be charged for each approved claim. Limitations and exclusions apply. Please see the Asurion Home+ Terms and Conditions for complete program details, including a binding individual arbitration provision applicable to this plan (unless state exceptions apply).