How Asurion Complete Protect works on Amazon—everything you need to know
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Let’s kick off with a few questions: Do you make the majority of your purchases on Amazon™? Has one of your Amazon purchases ever needed repair, replacement, or technical support? Finally, have you ever spilled coffee on your laptop, or do you regularly spill coffee on it?
If you’ve answered “yes” to all three, you’re a great candidate for Asurion Complete Protect (and, possibly, a new coffee mug).
Asurion Complete Protect is for people who often buy products from Amazon and want to protect those purchases. It’s a monthly subscription-based protection plan on Amazon that covers the devices in your life.
But how does Asurion Complete Protect work exactly? Whether you're weighing your options or you just signed up and want to explore your benefits, this guide breaks it down.
What is Asurion Complete Protect?
Asurion Complete Protect is a monthly protection plan available through Amazon. Unlike traditional warranties that cover just one product for a fixed term, this plan protects nearly all the eligible purchases in your household under one flexible subscription.
You can buy it directly from Amazon, and once active, you can relax knowing your eligible covered devices have protection against breakdowns, accidental damage from handling for eligible devices, and more.
Asurion Complete Protect coverage: What's included?
This plan covers a wide range of products available on Amazon, including:
- Laptops
- Tablets
- Smartwatches
- Gaming consoles
- Kitchen appliances
- Luggage
- Furniture
- Vacuums
- Smart home devices (like Alexa speakers or smart doorbells)
- Headphones and earbuds
- And more.
What’s not covered by Asurion Complete Protect?
Like most extended warranty programs, Asurion Complete Protect has some exclusions. This plan does not cover:
- Some large-scale appliances
- Products intended for commercial or business use (machinery, equipment used for business purposes)
- Lost or stolen items
Always check the Asurion plan details or the program terms and conditions on Amazon to make sure your devices are eligible.
How claims work for Asurion Complete Protect
Filing a claim is simple. You can do it by website or by phone. Here’s a step-by-step:
- Log in and select the device you're having trouble with.
- Describe the issue and how the damage happened.
- Once your claim is approved, schedule service. For many items, as soon as same-day repair or as soon as next-day replacement is available.
- Pay your service fee, if applicable.
- Get your device fixed, replaced, or receive a reimbursement.
Claims are usually resolved fast, and the customer support is available 24/7, which is great for late-night tech issues.
How Asurion Complete Protect differs from traditional warranties
Unlike standard extended warranties that only cover one device for a set time, Asurion Complete Protect is:
- Subscription-based. Pay monthly, cancel anytime.
- Broad. Covers multiple devices; prior coverage is for items one year back at the time of purchase.
- Flexible. No need to buy protection per item.
- Support-focused. Includes 24/7 expert tech help for setup, troubleshooting, and more.
If you’re constantly upgrading or have a house full of gadgets, it’s a smarter, more flexible alternative to fixed-term warranties.
Is a protection plan worth it?
If you value convenience, fast repairs, and broad protection for all your tech, the device protection Amazon offers through Asurion Complete Protect is absolutely worth considering.
Especially when accidents are just a spilled drink or a clumsy moment away.
So the next time your tablet takes a tumble or your smart speaker goes silent, you’ll be glad you asked, “How does Asurion Complete Protect work?” and decided to sign up.
FAQs: Asurion Complete Protect
How do I get Asurion Complete Protect on Amazon?
You can sign up for Asurion Complete Protect directly through Amazon. Just search for “Asurion Complete Protect” and follow the prompts to subscribe. Once you’re signed up, you’ll get coverage for your eligible devices, plus access to tech support whenever you need it.
Does Asurion Complete Protect cover all tech coverage categories?
It covers a wide range of personal tech, including laptops, tablets, TVs, smart home devices, and more.
How do I file a claim with Asurion Complete Protect?
It’s simple! Just visit www.asurion.com/amazon. You will need your order number and purchase date to submit a claim. You can also call us at 1-866-551-5924
Is Asurion Complete Protect better than a regular warranty?
It really depends on what you're looking for. A regular warranty usually covers manufacturer defects, but Asurion Complete Protect goes beyond that. It includes accidental damage, tech support, and coverage for multiple devices under one plan. It could be a better fit if you’ve got a lot of gadgets or feel most comfortable with an extra layer of financial protection.
Can I cancel Asurion Complete Protect anytime?
Yes, you can cancel your plan whenever you like. Go to your Amazon account, find the subscription under your memberships or services, and follow the steps to cancel. You'll typically get a full refund if you cancel within the first 30 days. After that, the refund may be prorated.
*Asurion Complete Protect is a service contract that is different from a product warranty provided by a manufacturer. It does not extend the term of any manufacturer’s warranty.
The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.
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